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LMM

To the (Movie) Stars! Article on the value of stars co-authored by Professor Thorsten Hennig-Thurau accepted for publication in IJRM

Professor Thorsten Hennig-Thurau is part of a team of scientists that determines what a movie star actually contributes to the success of a film -- and it is his Oscars or commercial success that producers should pay attention to.

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LMM

Article on digital word of mouth by Professor Thorsten Hennig-Thurau and Dr. André Marchand accepted for publication in IJRM

The article "Not all digital word of mouth is created equal: Understanding the respective impact of consumer reviews and microblogs on new product success" by Dr. André Marchand, Professor Thorsten Hennig-Thurau, and Professor Caroline Wiertz (Cass Business School London) has been accepted for publication in International Journal of Research in Marketing - IJRM (Jourqual: A).

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IFM

Article on New Customer Acquisition by Professor Manfred Krafft and Dr. Sebastian Tillmanns accepted for publication in Journal of Marketing

The article "How to Separate the Wheat from the Chaff: Improved Variable Selection for New Customer Acquisition" by Dr. Sebastian Tillmanns, Professor Frenkel Ter Hofstede, Professor Manfred Krafft, and Professor Oliver Götz has been accepted for publication in Journal of Marketing (Jourqual: A+).

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IFM

Article on Private-Label Purchase Behavior by Dr. Sebastian Tillmanns accepted for publication in Journal of Business Economics

The article "Drivers of Private-Label Purchase Behavior Across Quality Tiers and Product Categories" by Dr. Philipp Noormann and Dr. Sebastian Tillmanns has been accepted for publication in Journal of Business Economics (Jourqual: B).

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LMM

Professor Thorsten Hennig-Thurau im Interview mit Blickpunkt: Film über die Chancen von Big Data für die Medienbranche

Was bedeutet Big Data eigentlich und warum tut sich die  Filmindustrie so schwer damit? „Big Data bedeutet, dass man eine große Menge an Informationen nimmt und sie mithilfe von Algorithmen auswertet“, erklärt Professor Thorsten Hennig-Thurau im Interview mit Blickpunkt:Film.

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LMM

Marketing & Media Report: Nora Pähler vor der Holte und Professor Thorsten Hennig-Thurau erforschen „Das Phänomen Neue Drama-Serien“

The Walking Dead, Breaking Bad, House of Cards – neue TV-Serien sind in aller Munde und die Lieblinge der Medien. Das Angebot an solchen Serien wird spürbar größer. Was aber bislang in der Diskussion fehlt, sind belastbare empirische Fakten über das Medienphänomen Neue Drama-Serien.

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IFM

Doktorandenseminar in Kooperation mit der University of Strathclyde, Glasgow

Das diesjährige Doktorandenseminar führte das Lehrstuhlteam um Professor Krafft vom 6. bis 8. September nach Schottland. Zusammen mit zehn PhD-Studierenden und Professoren des Department of Marketing der Business School an der University of Strathclyde in Glasgow wurden methodische und inhaltliche Fragen verschiedener aktueller Forschungsprojekte diskutiert. Mirja Bues und Professor Manfred Krafft trugen zudem Erkenntnisse aus aktuellen Studien vor. Anschließend bot Dr.

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IWM

Artikel “To Keep or Not to Keep: Effects of Online Customer Reviews on Product Returns” von Dr. Sonja Gensler und Professor Thorsten Wiesel veröffentlicht

Abstract: While many studies examined the effects of online customer reviews (OCRs) on product sales, a clear understanding of the effects of OCRs on product returns is lacking. This study examines the impact of OCRs characteristics (valence, volume, and variance) on return decisions with a rich multi-year dataset from a major online retailer covering the electronics and furniture category.

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