With his paper "The Predictive Ability of Different Customer Feedback Metrics for Retention" Prof. Dr. Thorsten Wiesel (together with Evert de Haan (University of Frankfurt) and Peter C. Verhoef (University of Groningen)) is in the top 10% of Authors on SSRN by total new downloads within the last 12 months.
Evert de Haan won the SOM Best PhD Dissertation Award 2016 of the University of Groningen (NL) for his dissertation ‘Creating, managing and monitoring customer value in the on- and offline world.’ Prof. Thorsten Wiesel was Evert’s co-promotor together with Prof. Peter Verhoef of the University of Groningen. Currently, Evert de Haan holds a position as Junior Professor in Marketing at Goethe University Frankfurt. Congratulations!
Prof. Dr. Thorsten Wiesel ist für den Zeitraum 2017/2018 einstimmig zum Vorsitzenden der Wissenschaftlichen Kommission Marketing im Verband der Hochschullehrer für Betriebswirtschaft e.V. gewählt worden.
Dr. Jan Flemming himself achieved his Diploma as well as his PhD in Business Administration at the University of Münster. Afterwards, he started his career at the Consultancy Roland Berger. While being passionate about developing great ideas and concepts as a consultant, he sought for more influence on the implementation and outcome of strategic concepts. Hence, he decided to apply his expertise and knowledge at REWE Digital.
Vom 26. - 27. Januar 2017 findet die 47. Jahrestagung der Wissenschaftlichen Kommission Marketing in diesem Jahr an der Universität zu Köln statt. Professor Wiesel referiert zum Thema "Investigating Consumer’s Online Search and Decision-Making Strategies".
Professor Thorsten Wiesel und Dr. Sonja Gensler werden im Februar und März 2017 einen Forschungsaufenthalt an der IESE Business School in Barcelona – einer der Top-Business Schools der Welt – verbringen.
Professor Thorsten Wiesel ist in das Editorial Review Board des Journal of Marketing (JM) aufgenommen worden. Das JM ist eine der führenden wissenschaftlichen Zeitschriften im Bereich Marketing. Das Editorial Review Board setzt sich aus internationalen Experten aus der Wissenschaft zusammen, die zur Aufgabe haben, aktuell relevante wissenschaftliche Beiträge und Erkenntnisse zu begutachten sowie die Qualität der Beiträge und deren Veröffentlichung sicher zu stellen.
Professor Thorsten Wiesel verstärkt als neuer Prodekan für Lehre und studentische Angelegenheiten künftig die Wirtschaftswissenschaftliche Fakultät der WWU.
Abstract: While many studies examined the effects of online customer reviews (OCRs) on product sales, a clear understanding of the effects of OCRs on product returns is lacking. This study examines the impact of OCRs characteristics (valence, volume, and variance) on return decisions with a rich multi-year dataset from a major online retailer covering the electronics and furniture category.
The European Marketing Academy (EMAC) conference is one of the largest marketing conferences worldwide. This year, the conference took place at the Norwegian Business School in Oslo from May 24-27 with the leading theme “Marketing in the Age of Data”. A couple of MCM scholars participated in this conference and presented their latest research about the following topics: