On June 29, a group of members from the Circle of Excellence in Marketing (CEM), consisting of the University of Münster, the University of Cologne and Free University of Berlin, visited the headquarters of Henkel Group in Düsseldorf. After Jana Müller from Corporate HR welcomed the students and introduced them to the company, they enjoyed a tour to the “Lighthouse Beauty Care” and gained exceptional insights on how Henkel communicates with its business customers.

The business process outsourcing provider Arvato Bertelsmann invited students from the Circle of Excellence in Marketing (CEM) to a two-day workshop at its headquarters in Gütersloh, Germany. The workshop on digital transformation of customer services was coordinated by Karsten Kraume and Jiaqing Zhong who work at the Arvato CRM Solutions Group. During fascinating talks given by members of the CRM Solutions Group the students gained insights into how Arvato provides tailor-made solutions for customer interaction via different communication channels.

Der Circle of Excellence in Marketing (CoEM) ist das gemeinsame Studentenförderprogramm des MCM. Es bietet interessierten und begabten Marketing-Studierenden die Möglichkeit, relevante Fragestellungen der Praxis zu diskutieren, attraktive Unternehmen kennenzulernen und sich fachlich und persönlich über das Studium hinaus zu entwickeln.