Searching for word of mouth in the digital age: Determinants of consumers’ uses of face-to-face information, internet opinion sites, and social media

Bartschat M, Cziehso G, Hennig-Thurau T


Keywords
Word of mouth; Internet; Marketing



Publication type
Research article (journal)

Peer reviewed
Yes

Publication status
Published

Year
2021

Journal
Journal of Business Research

Volume
141

Start page
393

End page
409

Language
English

ISSN
0148-2963

DOI

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