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IWM

New article by Dr. Gensler on self-selection effects in an online banking setting

The article “Comparing methods to separate treatment from self-selection effects in an online banking setting,” co-authored by Dr. Sonja Gensler, Prof. Peter S.H. Leeflang (Professor of Marketing at University of Groningen), and Prof. Bernd Skiera (Professor of Marketing at University of Frankfurt) has been accepted for publication in the Journal of Business Research.