@incollection{KramerKK2023InsideSales,
  author = {Victoria Kramer and Tim Kalwey and Manfred Krafft},
  title = {Inside Sales: Verankerungsmöglichkeiten in der Vertriebsorganisation und Konsequenzen für Vertriebsmitarbeiter},
  booktitle = {Digitalisierung im Vertrieb},
  edition = {2},
  pages = {683--706},
  editor = {Lars Binckebanck and Rainer Elste and Alexander Haas},
  year = {2023},
  publisher = {Springer},
  address = {Wiesbaden},
  doi = {10.1007/978-3-658-38433-3},
  note = {Publication status: Published}
}