Consumer Behavior (WiSe 2024/25)


Course Number
048408

Field(s) of Study
Master

University Calendar

Learnweb Platform

Type
Lecture/Exercise

Course Language
englisch


Course schedule

Day Time Frequency Date Room
Monday 14:00- 16:00 single date 18.11.2024 Schlossplatz 46, H 4
Monday 16:00- 18:00 single date 18.11.2024 Juridicum, JUR 2
Tuesday 16:00- 18:00 single date 19.11.2024 Am Stadtgraben 9, ST A 1
Wednesday 14:00- 18:00 single date 20.11.2024 Schlossplatz 4, SP4 201
Thursday 10:00- 12:00 single date 21.11.2024 Schlossplatz 46, H 3
Thursday 14:00- 18:00 single date 21.11.2024 Johannisstr. 4, JO 1
Friday 12:00- 16:00 single date 22.11.2024 Johannisstr. 4, JO 1
Monday 14:00- 16:00 single date 25.11.2024 Schlossplatz 46, H 4
Thursday 12:00- 14:00 single date 05.12.2024 Fürstenberghaus, F4
Tuesday 11:00- 12:00 single date 10.12.2024 Juridicum, JUR 490
Thursday 12:00- 14:00 single date 12.12.2024 Fürstenberghaus, F4

Notice

Detailed course outline (tba)

Contact person: Madeleen van Veen, M.Sc.

This course takes place in both terms of the winter semester.

Course grade: Group work (67 %) | Final exam (33 %) Please register at the examination office for the regular examination period.

Credit points: 6 ECTS (PO BWL 2019)

Recommendation: Students are recommended to attend ”Advanced Market Research” prior to this course.

During the course, please communicate and stay updated via the course page on Learnweb. Announcements, lecture slides, and any additional material will be published there.

The password for all lecture materials will be displayed in the first lecture. Email and telephone inquiries regarding the password will not be answered.

The course will take place in a face-to-face format.

Description

The main goal of this course is to provide comprehensive insights into the processes and procedures underlying consumer decision-making behavior, particularly demand behavior. The course covers the fundamentals of consumer behavior determinants (such as activation, participation, emotion, need, attitude, image, and satisfaction) with the aim of making these insights applicable to marketing. The theoretical and conceptual knowledge acquired in the lectures is further deepened in accompanying exercises using current research, studies, and specific case studies.

The students will become familiar with the key interdependencies and models of consumer behavior, gaining a deeper understanding of demand behavior. Additionally, they will learn to apply behavioral science theories and models to marketing decision-making problems in business practice. As the module is taught entirely in English, it also enhances students’ Business English skills. Group work on a research project will strengthen students' presentation skills. The results of the group work must be presented in class.

Lecturers

  • Professor Dr. Manfred Krafft (responsible)
  • Madeleen van Veen (accompanying)