Sales Management (WiSe 2024/25)


Course Number
048282

Field(s) of Study
Master

University Calendar

Type
Lecture/Exercise

Course Language
englisch


Course schedule

Day Time Frequency Date Room
Tuesday 14:00- 16:00 weekly 26.11.2024- 28.01.2025 Juridicum, JUR 490
Thursday 10:00- 12:00 weekly 28.11.2024- 30.01.2025 Juridicum, JUR 2
Friday 08:00- 12:00 weekly 29.11.2024- 31.01.2025 Fürstenberghaus, F4

Notice

Detailed course outline.

Contact person: Isabel Sophie Münch, M.Sc.

This course takes place in the second term of the winter semester.

Course grade: Group work (33 %) | Final exam (67 %)

Please register at the examination office for the regular examination period.

Credit points: 6 ECTS (PO BWL 2019)

During the course, please communicate and stay updated via the course page on Learnweb. Announcements, lecture slides and any additional material will be published there. The password for all lecture materials will be given in the first lecture. Email and telephone enquiries regarding the password will not be answered.

The course will take place in person.

The detailed schedule for the course will be announced on Learnweb by the end of October at the latest. Please note that these schedules may be subject to changes. Any changes will be announced on Learnweb.

Description

Background and relations to other courses:

For many B2B companies, personal selling constitutes by far the most important component within their promotional mix. In its boundary spanning role between the company and its customers, the selling function can be characterized as the point of culmination of all activities that lead to long-term company success: Without an effective selling function that generates constant sales, all other marketing activities related to product development, distribution channel management, etc. would be of little value for the company.

Whereas impersonal forms of communication and selling tend to dominate in consumer goods industries, industrial goods firms usually rely on personal selling by employing a sales force to call on customers. In this regard, sales management refers to the optimal design of the sales force with regard to organizational and personal aspects.

In addition to this, B2B sales, more than almost any other area within marketing, is undergoing drastic change due to radical developments likely to shape it in the long term. This course also examines these developments and the resulting implications for B2B sales and selling, with the inclusion of practical examples.

Lecturers

  • Dr. Victoria Kramer (responsible)